Shipping policy

Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding bank holidays).
Once your order is processed, you will receive a confirmation email with tracking details.


Shipping Rates

  • 🇬🇧 United Kingdom:
    Free Standard Shipping on all orders
  • 🌍 Rest of the World:
    Flat Rate Shipping: £20

Estimated Delivery Times

  • United Kingdom: 3–5 business days
  • International Orders: 7–14 business days

Please note that delivery times may vary depending on your location and customs processing.


Order Tracking

Once your order is dispatched, you will receive a tracking number via email so you can track your order easily.


Customs & Duties (International Orders)

For orders outside the UK, customs fees or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.


Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High demand periods
  • Weather conditions
  • Courier service disruptions

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.


Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will assist you with a resolution.


Contact Us

For any questions, feel free to contact us at:
sales@onlyhandles.co.uk